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Office of the Ombudsman

Publication Details
Type
Final Rule
Document Number
2011-2845
Federal Register Publish Date
02/10/2011
Federal Register Citation
76 FR 7479
PDF Format
Effective Date
03/14/2011
Rulemaking Details
Rulemaking

Office of the Ombudsman

02/10/2011
Number
RIN-2590-AA20
Group
Fannie Mae
Office of Finance
FHL Banks
Freddie Mac
CFR
12 CFR 1213; 12 CFR 907
Effective Date

Office of the Ombudsman

Contact Information

FOR FURTHER INFORMATION CONTACT: Sandy Comenetz, Executive Advisor to the Acting Director, (202) 414–3771, or Andra Grossman, Senior Counsel, (202) 343–1313 (not toll-free numbers), Federal Housing Finance Agency, Fourth Floor, 1700 G Street, NW., Washington, DC 20552. If you are deaf, hard of hearing, or have a speech disability, please dial 7-1-1 to access telecommunications relay services. Additionally, the TDD 1-(800) number referenced in Rulemaking documents attached to this page is obsolete and the 7-1-1 number should be used.

Summary

SUMMARY: The Federal Housing Finance Agency (FHFA) is adopting a final regulation that establishes an Office of the Ombudsman, which is responsible for considering complaints and appeals from the Federal National Mortgage Association, the Federal Home Loan Mortgage Corporation, the Federal Home Loan Banks (collectively, regulated entities), the Federal Home Loan Bank System’s Office of Finance, and any person that has a business relationship with a regulated entity or the Office of Finance, regarding any matter relating to the regulation and supervision of the regulated entities or the Office of Finance by FHFA.

DATES: Effective Date: March 14, 2011.​