The creation of this Mortgage Translations clearinghouse is part of a Language Access Multi-Year Plan that FHFA, Fannie Mae, and Freddie Mac are undertaking to improve the ability of mortgage-ready borrowers with limited English proficiency (LEP) to understand and participate in all facets of the mortgage life cycle. View the Language Access Multi-Year Plan (published May 2018) or visit the Language Access program page.
The Language Access Multi-Year Plan was developed based on research and feedback from lenders, servicers, borrower advocates, and LEP borrowers, as well as public input provided in response to a Request for Information issued by FHFA on language access issues.
View an introductory video: Introducing Mortgage Translations (October 2018)
Document Standards: The Mortgage Translations clearinghouse has collected and is making available forms, disclosures, and other documents and materials that are currently available in a translated form from Fannie Mae, Freddie Mac, the Consumer Financial Protection Bureau, HUD, USDA and other parties involved in the mortgage process. FHFA is not liable for any inaccuracies in translated materials or misunderstandings due to language usage or dialect. FHFA has worked to confirm that the third-party documents on the website are the current versions, but FHFA cannot guarantee that the documents have not been updated since being added to the Mortgage Translations clearinghouse. FHFA has also worked to confirm that many of the documents on the website are accessible to users with disabilities. FHFA, Fannie Mae, and Freddie Mac are continuing to work to develop and implement quality standards for the Mortgage Translations clearinghouse. This is an ongoing effort that will continue and evolve as content changes and is expanded to include other languages.
Provide feedback: If you would like to provide feedback on how FHFA can improve the Mortgage Translations clearinghouse, please CONTACT US. If you have any questions about your mortgage transaction, please contact your lender or servicer. FHFA is unable to provide feedback or advice to individual consumers with questions about language-related services.
Subscribe for updates: To receive notification when documents are updated on the Mortgage Translations clearinghouse, please scroll to the bottom of the page, enter your email below the header “Want to Subscribe?” and click submit. You will receive a separate email directing you to select the category of updates you would like to receive. Select the Mortgage Translations category to opt in and press “Save.”
In July 2022, the clearinghouse was updated to include the:
- Updated Supplementary Consumer Information Form, (Fannie Mae and Freddie Mac Form 1103) a resource to help industry professionals collect borrower information with standardized questions about homeownership education, housing counseling and language preference.
- Revised Mortgage Assistance Application, a form borrowers can submit to the servicer about mortgage payment challenges to identify assistance the borrower may be eligible to receive.
- Borrower Solicitation Letter, which is a notice to the borrower when they miss a mortgage payment that offers options for avoiding foreclosure and receiving help and;
- Forbearance Servicer Script and Servicer Script for Homeowners with a Resolved COVID-19 Hardship. If you have any questions about updates, please contact us.
LEGAL DISCLAIMER
This Mortgage Translations clearinghouse is intended to serve as a resource for institutions serving consumers with limited proficiency in English. The material presented is for informational purposes only. FHFA is not liable for any inaccuracies in translated materials or misunderstandings due to language usage or dialect. The Mortgage Translations clearinghouse may include material created by parties other than FHFA. While the Mortgage Translations clearinghouse provides a centralized location for relevant materials and information, FHFA does not endorse or guarantee the accuracy of any such third-party materials and information. Recent updates to third-party materials and information may not be reflected immediately on the Mortgage Translations clearinghouse.
Last updated: December 2, 2022